Home / Return & Refunds Policy

Returns

30 days money back guarantee. The product(s) must be in its original condition when initially shipped. Please contact hello@spectreform.com for refund instructions.

Customer is responsible for returned item shipping costs.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed within 3-5 business days, and a credit will automatically be applied to your credit card or original method of payment within 1-2 business days. 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@spectreform.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@spectreform.com.